Application Maintenance
Migrating legacy systems, applications and databases can be a complex task. Often little documentation exists regarding the operations, structure, or processes of legacy systems while the knowledge base and availability of qualified personnel decline over the years. Many legacy systems still play vital roles within companies and require active support. NewTrek has the experience and expertise to provide ongoing application development and maintenance of legacy systems including programming and help desk support for home grown systems. We can staff and train the personnel required to support these key systems. We can also document systems and their processes to prepare an organization for future migration to new platforms.
Challenges:
- Obsolete systems and technology
- Questionable ROI for system migration
- Ongoing support costs for legacy systems
- Ongoing lost opportunity cost for usage of legacy systems
- Lack of qualified personnel
- Lack of documentation and processes
- Continuing the support of legacy systems while new systems being built and implemented
Solutions
- Existing legacy system development, maintenance and ongoing support for both custom built and packaged software
- Migration from legacy systems to new systems without causing an interruption to the business